How Do We Compare to other Dental Plan Providers?
We hear on the grapevine that misconceptions about Patient Plan Direct (PPD) are often referenced by those who don’t know much about us. We think it’s time to set the..
With Patient Plan Direct’s proven Simple Switch process, moving your dental membership plans is easier than you may think. We help practices transfer their patient plans seamlessly, reduce administration costs, strengthen their practice brand, and generate predictable recurring income through practice-branded dental membership plans.
Whether you’re looking to reduce overheads, improve support, or move away from a more expensive provider, we’ll ensure your switch is straightforward and stress-free.
Many dental practices are surprised to discover how simple it is to switch dental plan providers.
Our Simple Switch process enables the secure transfer of your patients’ Direct Debits from your existing provider to Patient Plan Direct with minimal disruption. The transfer takes place in the background, meaning:
Most importantly, our client experience shows that concerns around patient attrition are unfounded. Practices that switch to Patient Plan Direct consistently report smooth transitions, excellent patient retention, and additional growth post-transition.
Book a Call
If your current dental plan provider charges high administration fees or is not delivering the expert support and guidance your practice needs, switching to Patient Plan Direct could reduce your costs, strengthen your practice brand and support sustainable plan-patient growth.
If you choose to proceed with our Simple Switch service, our experienced team will guide you through our proven six-step process leading to a positive transition for your practice, team and plan patients.
Here’s what you can expect from the six-step switching process:
We will work with you to identify a dental plan strategy unique to your practice and set a switch timeline.
We will prepare the notice letter and inform your current dental plan provider of the Simple Switch process.
We will conduct team training in all aspects of our service.
We will ensure that the change of dental plan provider is communicated positively to patients.
Sit back and relax while we manage the transfer of patient Direct Debits in the background.
With our expertise, we will ensure you achieve success with your dental practice plan.
Discover how easy it is to switch dental plan provider, how much more plan income your practice could retain and the expert support you’ll receive.
Unlike other traditional providers, Patient Plan Direct operates a truly practice-branded approach.
Your patients engage with your practice brand, not a third-party provider, helping you:
Every practice is supported by experienced dental industry professionals who understand the challenges and opportunities facing modern dental practices.
Benefits include:
We provide a comprehensive range of practice-branded marketing materials to help promote your membership plans and increase patient uptake. This includes:
One of the most common reasons practices switch to Patient Plan Direct is to reduce administration costs. Our administration fee starts at £1.36 per patient per month and reduces as your plan membership grows, so you’ll never pay more than this rate. This makes PPD a highly competitive UK plan provider.
Use our Dental Plan Savings Tool below to compare your current administration costs against PPD.
Don’t take our word for it! Hear from our clients as they share their Simple Switch experiences when transferring their existing dental practice plans to Patient Plan Direct.
Most dental practice plan providers require three months’ notice if a practice intends to move its plan management to another provider. Once notice is given, patients are informed of the changes. Thereafter, everything else is managed in the background. At the appropriate time, collection management switches to Patient Plan Direct, with no break in patient coverage.
Historically, patient loss was a concern when switching dental plan providers, primarily due to the need to contact patients and ask them to effectively recommit to the new practice plan arrangements and complete a new Direct Debit mandate. With this process, there was a fear of patient drop-off.
Since 2021, the revised ‘bulk change process‘, which we call Simple Switch, has managed the transfer of Direct Debits between providers in the background. Patients are informed of the change, but they do not need to take any action.
As a result of Simple Switch, we have found that the potential drop-off (if any) is no greater than the natural attrition seen month-to-month. In fact, in the longer term, many dental practices grow their plan base further with our advice, support, and training.
No, they will be covered under your existing dental plan provider until the switch occurs and Patient Plan Direct assumes responsibility for administering your dental practice plan. There is no break in access to the A&E benefit associated with either plan provider and no break in the regular payment they make by Direct Debit.
To establish how much you could save by switching to Patient Plan Direct, we would conduct a cost savings analysis, examining your plan patient numbers and the administration fees you pay your existing dental practice plan provider.
Use our savings tool to assess the potential cost savings your dental practice could make.
We appreciate while cost savings are attractive, support and service are just as important. We will guide you through our service offering and ongoing support and can connect you with other clients who have made the switch to provide confidence in what to expect. We know this is especially important to dental practices looking to switch from their current provider due to declining customer service and client support.
Patients do not need to do anything. They will receive a letter stating the timings of the switch and outlining all the relevant information related to your new dental practice plan arrangements with Patient Plan Direct, including introducing our Global Dental A&E Scheme. There is no call to action for them to take.
"*" indicates required fields