Mexborough Dental
We caught up with Practice Manager Laura Patel, who inherited an existing dental plan when acquiring the practice that didn’t align with their updated pricing structure. That’s when they began the search for a dental plan provider that helped tailor plans to their patient’s needs.
Why did you choose Patient Plan Direct?
“We contacted several dental plan providers and were impressed with the ease of communication with Chelsea at Patient Plan Direct. She provided helpful advice and a great training session to help the team understand how to use the plan and the benefits available for our patients.
The launch was smooth and easy. We also received a really informative training session on how to use the portal so staff could begin adding patients right away. The online chat function in the portal is also fantastic, and you can get help and advice quickly and easily should you need it.”
How did Patient Plan Direct help you succeed?
“It has been really beneficial to our practice to have a private option that helps to spread the cost of check-ups for patients while also giving them the piece of mind that comes with the membership benefits. We did have a few patients who were already on a plan and their reaction to the change was positive as we were able to reduce their monthly fee. We chose to ring these patients to explain the changes to them. We have seen new patients joining our plan each month which is fantastic.
I would definitely recommend speaking with Patient Plan Direct if you are looking for a membership plan. They will offer tailored advice based on your practice needs and will work with you to get the plan in place when you need it.”
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