Honesty Dental Care
After launching a brand new dental practice, Carole Denny implemented a dental plan to allow patients to budget and generate a regular income stream. They worked with a plan provider who was taken over by another one, causing concerns for the future. They therefore re-assessed their plan provision…
Why did you choose Patient Plan Direct?
“When we started looking for a new plan provider, we investigated and researched thoroughly. We were extremely impressed with Patient Plan Direct’s offering, which allowed for a lot less paper shuffling and significant cost savings.
The team is always just a phone call away. Their services are flexible, and we thought the web-based sign-up and reporting would be a real time saver for us.”
How did Patient Plan Direct help you succeed?
“The transfer process, although a big decision at the time, was smooth and successful. Patient Plan Direct helped us prepare our mailing to patients and ensure the transfer was communicated positively to the patient. We had ‘hands-on’ training from their team, who fully supported us throughout the entire transfer.
It’s been a good business decision. Before the transfer, we had around 350 patients on plan. We have 2,500 patients on plan and continue to grow our plan base. Patient Plan Direct fits our practice ethos and gives us confidence and value for money.”
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