Gentle Touch Dental Practice

“When I first heard about Patient Plan Direct through dental consultant Jayne Sproson, I was intrigued. We were looking for a change in dental plan provider, primarily driven by the need for immediate cost savings compared to our previous provider, DPAS.

The Gentle Touch Dental Practice logo

Why did you choose Patient Plan Direct?

The transition process from DPAS to Patient Plan Direct was surprisingly quick and easy. It was a straightforward switch, and I have no complaints about the entire process. We experienced minimal drop off – no more than we would expect naturally from month to month. The training provided by Patient Plan Direct for me and my dental practice team was excellent too.

The online portal where we access real-time dental plan reports is user-friendly, and signing up patients to a dental plan is a simple task (they can do it themselves). Every patient in our practice is now a plan member as we have moved to a membership-only model, which has streamlined our operations.

Since becoming a client of Patient Plan Direct, we have experienced significant financial benefits. The ‘simple switch’ process was smooth and efficient, and everything now runs like clockwork. We have noticed an immediate cost saving, and we haven’t looked back since.

How did Patient Plan Direct help you succeed?

Patient Plan Direct offers us the support we need to ensure the smooth running of our practice. They provide us with more support than our previous provider – everything operates so seamlessly that we rarely require additional assistance.

I am extremely satisfied with our decision to switch to Patient Plan Direct. They have exceeded our expectations regarding service and support, and I highly recommend them to any dental practice seeking a reliable and cost-effective dental plan provider.”

Amber Aplin, Principal Dentist at Gentle Touch Dental Practice

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