When Leianna Minty joined the reception team, the practice had just made the decision to switch plan provider. Here she shares her thoughts on the transition and working with Patient Plan Direct…
How did Patient Plan Direct help you succeed?
“Switching provider really isn’t as scary as it might initially seem and we have no regrets. Alongside the huge cost savings we have made, we can now offer a more personal service that our patients really appreciate. We’re simply offering an almost identical product without having to pay for the big name brand.
Six years on since the move, the plans we now offer to any new patients sell themselves because the price point is so good. Patients ask us about our plans and all we need to do is sign them up on our easy-to-use portal.”
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