A purpose-built practice established in 2005, Bax Dental is equipped with the latest technology providing high quality dental care in a relaxed environment.
Facing onerous contractual conditions, Dr Bax explains his decision to transfer to a new plan provider and the benefits he now experiences with Patient Plan Direct…
Why did you choose Patient Plan Direct?
“The decision to change plan providers is never an easy one and it often takes quite a catalyst to make the change. Our catalyst was the buy-out of our old plan provider and I began exploring other options in the market.
I came to the conclusion that we would be better off with a lower fee base and decide ourselves where we could spend our savings. Patient Plan Direct have a different business model to other plan providers – and one that works!”
How did Patient Plan Direct help you succeed?
“We transferred our entire patient base in less than a month. To our immense relief, our patient losses were minimal (0.6%) and our annual savings are now in excess of £9,000 per year. We now offer implants at the practice and the saved revenue has been key in the investment of new equipment and materials in this area.”
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