Cookie Policy

Last updated: 10.12.2025

Patient Plan Direct (“we”, “us”, “our”) uses cookies and similar technologies to improve your experience on our website, understand how our site is used, and support our services for dental practices across the UK.

This Cookie Policy explains what cookies are, how we use them, and the choices you can make.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly, recognise your device, and remember certain information about your visit.

We use both:

• Session cookies – removed when you close your browser
• Persistent cookies – stored for a set period or until deleted

2. How We Use Cookies

We use cookies for the following purposes:

a) Strictly Necessary Cookies

Essential for the website to function and for you to use key features (e.g., security, page navigation).
These cookies do not require consent.

b) Performance & Analytics Cookies

Used to understand how visitors use our website, so we can improve user experience.
For example, we may use Google Analytics to collect anonymised traffic and interaction data.

c) Functionality Cookies

Allow the website to remember choices you make — such as preferences — to provide a more personalised experience.

d) Marketing & Advertising Cookies

Used to measure the effectiveness of campaigns and deliver relevant content.
These may be set by third-party tools such as LinkedIn, Facebook, or Google if integrated on our site.

3. Cookies We Use

4. Managing Cookie Preferences

When you first visit our website, you’ll see a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage preferences

You can disable cookies through your browser settings. Please note that blocking certain cookies may affect site functionality.

5. Third-Party Cookies

Some cookies are set by third parties that provide services on our website, such as analytics, chat tools, social media integrations, or embedded content.

These third parties may use cookies in accordance with their own privacy policies. We recommend reviewing their individual policies for more information.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements or how we use cookies. The “Last updated” date at the top of this page will show when the latest changes were made.

7. Contact Us

If you have any questions about how we use cookies, please contact us via our Contact page.