Modern Slavery Statement

Introduction

At Patient Plan Direct, we believe doing the right thing matters. As a trusted partner to dental practices across the UK, we’re committed to operating responsibly, transparently, and with integrity. This includes taking meaningful steps to prevent modern slavery and human trafficking within our business and supply chain.

This statement outlines our approach in line with the UK Modern Slavery Act 2015.

Who We Are

Patient Plan Direct provides flexible, cost-effective dental membership plans and support services. While modern slavery risks are generally low within our sector, we recognise our responsibility to remain vigilant and ensure ethical practices throughout our operations.

Our Supply Chain

Our supply chain includes technology partners, office and marketing suppliers, and professional service providers, largely based in the UK. We expect all partners to share our commitment to fairness, transparency, and ethical conduct.

Our Policies

To help safeguard against modern slavery, we follow internal policies and standards, including:

• Ethical procurement principles
• Anti-bribery and corruption policy
• Whistleblowing policy
• Supplier expectations and conduct guidelines

These policies ensure our team and suppliers work in a way that aligns with our values.

How We Assess and Manage Risk

We take a practical, risk-based approach that includes:

• Assessing suppliers during onboarding
• Reviewing supplier risk factors such as industry, location, and service type
• Ensuring suppliers confirm compliance with modern slavery legislation
• Investigating and acting on concerns where necessary

We aim to work only with partners who demonstrate responsible practices.

Training and Awareness

We provide guidance to relevant colleagues so they can recognise, address, and report potential risks. This helps ensure that everyone at Patient Plan Direct understands their role in maintaining ethical standards.

Our Ongoing Commitment

We’re committed to continually improving our approach by:

• Strengthening supplier checks and reviews
• Expanding staff training and awareness
• Reviewing and updating this statement annually

Contact Us

If you have questions about this statement or wish to raise a concern, please contact us via our Contact page.

Approval

This statement has been approved by the leadership team at Patient Plan Direct and will be refreshed each year to reflect our ongoing efforts.