Where historically a transfer of plan provider was managed by writing to patients and asking them to complete a new Direct Debit mandate, the Bulk Change process takes away the hassle for your patients and uncertainty for your practice.
The transfer of Direct Debits is managed in the background by the Patient Plan Direct client services team utilising the Bacs approved Bulk Transfer banking process meaning a simple letter to patients to inform them of the changes is all that is required.
The Direct Debit Bulk Transfer process is an established and proven process used across multiple business sectors offered by the Direct Debit scheme provider, Bacs. Before now, utilising the Bulk Change in the Dental Plan provider marketplace was difficult as plan providers refused to cooperate, until a recent rule change enforced by PayUK and the Payment Systems Regulator (PSR) forced Dental Plan providers to register with Bacs and adopt the scheme ensuring a fair and level playing field for all Dental Plan providers.
The changes have been driven by the PSR – Its objectives include the promotion of fair competition amongst organisations processing payments.
Using the Bulk Transfer method we are able to liaise with your existing provider to manage the transfer in a fully compliant, hassle-free manner, ensuring you maximise patient retention and benefit from huge cost savings – thanks to our low administration fees from as little as £1 per patient per month.