PPD was recommended to us by another local practice that had moved their plan administration to work with PPD. We were naturally intrigued to find out more about PPD’s service approach, A&E assistance via their Global Dental Scheme, and their low admin fees – so we reached out to their team to arrange a meeting.
From the moment we contacted PPD it was clear their team was well-rehearsed in managing provider transfers. Janice, the head of their business development team, talked us through the process in detail and also explained how we could present and communicate the change in the best way to ensure patients responded positively and quickly – taking the necessary action to make for a smooth and pain-free transition for both our patient base and practice team.
When we did the maths we were shocked at just how much we could save! After thoroughly understanding the process, thanks to clear direction from the PPD team, and working with PPD to formulate the best way to communicate the change to our patients, we decided to make the move.