We had meetings with all the major plan providers. It’s funny how one little thing can make a company stand out from the others. With Patient Plan Direct, our business development manager made it clear what we could get from them. This included the facility to provide a direct debit, insurance, an online portal, support from the customer service team and training.
What really influenced us was what you wouldn’t have to pay for – unnecessary extras to us such as workshops, marketing, branding, coaches, magazines and design.